Saturday, 6 October 2012

Mentoring in leisure and hospitality

So what have I been doing recently?

One exciting piece of work that I have been doing is with a long term client. They are a husband and wife team running their own restaurant in Oxford for the past 7 years.

My role has been to support their decision makiing and planning in many different areas of the business, but predominantly relating back to the numbers in the business, including the obvious turnover and margins, but also reviewing the underlying numbers such as covers, average sale value, service scores, staff turnover and  to name a few.

This last week, we were looking at the seasonal flow of their business, highlighted by the recent visitors to Oxford for the open day at the Universities.

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