In our experience, anything that you measure usually improves. Therefore we recommend that you test and measure your marketing activities to better understand what works, what needs a tweak and what does not work, so should not be repeated.
Many of our prospect meetings for A1 Marketing identifies that many business owners simply do not know which part of their marketing is working and what is not. It is common for all marketing activities to be viewed as one and no measure of how a new customer specifically finds you.
We recommend to measure your marketing activity to the level that you can tell for each new customer or sale, which part of your marketing worked.
Once you know this, you can then start to test different variations of that activity and then gradually improve this even further until your marketing becomes even more powerful and profitable. So for example, your last batch of new customers came from your Google Adword campaign, but by testing different alternative messages do you gain even more enquiries?
We suggest that you try and use codes or references, utilise online analytics and try specific landing pages for any online activity to get much closer to measuring your activity.
As a must, you need to ask each new customer how they found you and why they brought from you, but please ensure your questions drill down to find the true reason which may be the first reason they were interested in you and not the 5th time they saw your last marketing message or what actually made them make the contact to purchase?